Haan Pro Logistics Think beyond tracking numbers
Haan Prologistics is a cross-border shipping platform that simplifies the delivery process between the United States and Vietnam for individual users and small businesses. The platform enables users to manage their shipments, monitor delivery activities, generate reports, and track earnings — all in one centralized system.
🚀 KEY PRODUCT WINS
Launched a 3-role system
- End-user interface: Allows users to place, pay for, and track deliveries with ease.
- Staff dashboard: Handles order confirmation, item verification, and transit updates.
- Admin panel: Enables performance analytics, user management, and exception handling.
Real-time tracking
- Order & Shipment Tracking: Enabled real-time tracking for parcels between the U.S. and Vietnam, improving customer trust and reducing support inquiries by 40%.
- Activity Monitoring: Developed a comprehensive dashboard to track order history, earnings, delivery status, and user activity.
Delivery Reports & Insights
- Report Generation: Automated exportable monthly/weekly reports for customers and internal teams, enhancing transparency and decision-making.
📌 Product Management Skills in Action
Defined MVP, roadmap, OKRs based on user and business needs
Created wireframes, workflows, and feedback loops for iterative design
Aligned stakeholders across time zones
Led sprint rituals, backlog grooming, and iterative releases
📈 RESULTS | DELIVERED
💬 WHAT I'M PROUD OF
Empowered customers with transparency, simplicity, and control.
Enabled the team to scale without burning out on repetitive tasks.
Transformed a physical service into a digital product with measurable results.